At Dataplan Education we are so confident in the high quality of our service that we have created our Client Charter containing seven guarantees

Client Charter

• Total satisfaction guarantee 
  If you are for any reason dissatisfied with our service let us know. We will not charge you for what you are not delighted with.
• New customer guarantee
  We offer you a three month no risk trial. If at the end of three months you are not happy with our service we will refund all of your fees and provide you with full copies of all of your payroll data.
• Deadline guarantee
  We guarantee that we will meet all of your pay dates when you provide information in the agreed timescales.
• Compliance guarantee
  We will guarantee that your end of year returns are filed on time.
• Confidentiality guarantee.
  As a division of Dataplan Payroll Limited, an award winning payroll outsourcing business the confidentiality of your payroll information is assured.
• No surprises guarantee.
  Our pricing structure is simple with few occasions where additional charges are made. We guarantee to agree with you in advance before incurring any additional fees.
• Price guarantee.
  Our school contracts are fixed annually from 1 April each year. There are no further increases.