• 05 Apr 2009

    Customer survey 2009

    Written by Richard Rowell

    We are about mid way through our 2009 customer survey but I'm already delighted with the results. With approaching 100 replies so far 'm thrilled with what our team are…

  • 03 Apr 2009

    Being April time we always pick up a sigificant number of new clients ready for the start of the new tax year.

    Unusually, we have hearing a number of negative stories…

  • 31 Mar 2009

    HMRC Year end filing problems already

    Written by Richard Rowell

    Tax year end is almost upon us, and the fun has already started.

    We tried to file an early P35 yesterday only to find it took 35 minutes. After contacting the HMRC…

  • 30 Mar 2009

    Unfair charges from payroll firms

    Written by Richard Rowell

    On a number of occasions this year we have had new clients complaining about the service received from the outgoing provider. When serving due notice to the existing provider a…